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POST
Report a support-case milestone

Authorizations

X-API-Key
string
header
required

Your partner API key. Use raas_sandbox_* keys for the sandbox environment and raas_live_* keys for production.

Path Parameters

caseId
string
required

Body

application/json
event
enum<string>
required
Available options:
agent_joined,
takeover_released,
takeover_auto_released,
resolved_by_partner
detail
string
Maximum string length: 500
reason
enum<string>

Optional reason when the partner auto-releases control

Available options:
presence_lost,
reply_timeout,
max_duration

Response

200